1-800-321-5160
International : +714-414-0343

Shipping Policy

Telatemp uses UPS, FedEx and DHL for parcel shipments. Shipping terms are FOB Origin or FCA Anaheim, CA USA as appropriate. Shipping charges are determined at the time of shipment. Customers may specify collect shipping against their UPS, FedEx or DHL accounts or specify other shipping methods if they wish.

Export Orders

Most orders are small parcels and can be conveniently shipped to an overseas address by UPS, FedEx or DHL, or by your designated freight forwarder.

All prices are $USD
Incoterms: FCA, Anaheim, CA USA
Payment in advance by Check drawn on a US Bank, Wire Transfer, ACH/EFT electronic credit, Visa, M/C, AMX or JCB cards, or Net 30 days upon approved credit.
Payments received by Wire Transfer will incur a $30 fee.
All payment costs are for the buyers account.
Duties, taxes and customs clearance charges are the responsibility of the recipient.
You may deduct the wire transfer fee if remitting by Check drawn on a U.S. bank, ACH/EFT or Visa, M/C, AMX or JCB cards.

Insulated Packaging

Certain low-temperature irreversible temperature labels may require insulated packaging at a $6.00 charge to protect the materials during transit. In addition, this material will ship via next day or 2nd day air as appropriate to the time of year.

TELATEMP CORPORATION
2910 -C La Palma Ave
Anaheim, CA 92806, USA
Toll-free USA and Canada 1-800-321-5160
International Phone 1-714-414-0343
Fax 1-714-414-0383

ADDITIONAL ORDERING INFORMATION

THANK YOU FOR YOUR ORDER. PLEASE NOTE THE FOLLOWING. SOME ITEMS ARE NOT RETURNABLE.
RETURNS MUST HAVE A VALID RMA NUMBER MARKED ON THE OUTSIDE OF THE BOX. IF NEEDED, CALL +714-414-0343 FOR AN RMA NUMBER. RE-STOCKING CHARGES MAY APPLY AT THE SOLE DISCRETION OF TELATEMP AUTHORIZED PERSONNEL.
NO RETURNS AFTER 30 DAYS FROM INVOICE DATE, unless returned under warranty.

THE FOLLOWING IS MADE IN LIEU OF ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS OF PURPOSE: Seller’s and manufacturers’ only obligation shall be to repair or replace at Telatemps’ option such quantity of the product proved by Telatemp Corporation to be defective. This warranty does not cover damages due to act of God, misuse, abuse, negligence or modification of the product or damage due to improper operation or maintenance or attempted repair by anyone other than Telatemp.

Limitation of Liability

All physical properties, statements, and recommendations are either based on tests we believe to be reliable or our experience, but they are not guaranteed. Telatemp Corporation recommends each user determine the suitability of the products for the intended application. Telatemp Corporation shall not be liable for direct, indirect, special, incidental or consequential damages based upon breach of warranty, breach of contract, negligence, strict liability or any other legal theory.